Privacy Policy

Information Collected

When a visitor purchases items from our online store we collect their name, address, email, and phone number, as well as credit card information. All of this information is transmitted through a 2048-bit SSL secured connection to either Stetzer Electric’s secure web server, or to our secure 3rd-party merchant account provider to facilitate credit card payment processing. Credit card information is never stored on Stetzer Electric’s web server.

When a visitor submits an inquiry via a contact form on this site we collect their name, email address or other provided contact information, IP address, web browser and OS versions, and any data submitted by the visitor (text of questions, comments, etc).

How we use collected information

This information is used to service our customers’ orders or to engage in correspondence at the visitor’s request, as well as to troubleshoot website experience issues. Customer/visitor information is not sold or given to any third party (aside from our secure merchant account provider, as noted above).

We reserve the right to send promotional and/or informational emails to our visitors and customers who have provided their express consent to receive such materials.

Who can access your information

Your personal information is accessible by the server administrator and our sales and support team members.

Security measures taken to protect your information

To safeguard your personal information, we have secured our web server with a 2048-bit Secure Sockets Layer (SSL) certificate, and we NEVER store your credit card information on our server. Our company email is also transmitted securely, should any of your information need to be transmitted between company personnel.

Cookies

Our website may make use of cookies – small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience of our website.

Policy Changes

Stetzer Electric reserves the right to change the information we collect, how it is collected, and for what purposes it is used at any time without notice. Such changes will be reflected on this page.